We do not support mobile video call at this moment. So if you are using the video link to open it from your mobile phone it won't work as the mobile browser doesn't support WebRTC plugin.
We are currently working on adding the video/audio call on the mobile client, but I don't have the ETA on when will it be release, so I highly suggest you *Vote and *Watch* this feature request so that you'll be notified when there's an update in the future.
All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us. As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...
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