I have the Windows app installed but I am not able to make any video calls to someone in my contact list. people can't see and hear me, no matter what device I have connected for sound or video. What could I do?
Initially, please make sure that all Hipchat video client requirements are met:
It is possible that some of the network ports involved with the video chat service are being blocked in your network.
Also, try running the WebRTC test below and see if there are any warnings or errors:
All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us. As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events