Hey Brad,
Thanks for your question. Please open a support ticket following the link below, we will investigate the issue with your email address:
We're looking forward to hearing from you.
Kind regards,
Ricardo
Atlassian Support
I think to contact your Administrator is the solution ...
Maybe related to this : https://confluence.atlassian.com/jirakb/login-screen-is-looping-due-to-no-value-in-the-jira-users-group-211651650.html
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