User update email address in Hipchat

We have new email addresses and users have been able to update the emails in their profile but now it is greyed out and not updatable by the user.


Is this now something only accomplished by the Admin or can my users still be able to update their own?  We have 250 users and are on the paid hosted version.

1 answer

0 vote
Daniel Eads Community Champion May 03, 2016

Hi Katherine,

Even though there's a greyed out email field on the Profile page, the change can only be made from the Change credentials page now. It will require the user to enter their current password to confirm.

image2016-5-3 8:33:8.png

Hope that helps!

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