User update email address in Hipchat

We have new email addresses and users have been able to update the emails in their profile but now it is greyed out and not updatable by the user.

 

Is this now something only accomplished by the Admin or can my users still be able to update their own?  We have 250 users and are on the paid hosted version.

1 answer

0 votes
Daniel Eads Community Champion May 03, 2016

Hi Katherine,

Even though there's a greyed out email field on the Profile page, the change can only be made from the Change credentials page now. It will require the user to enter their current password to confirm.

image2016-5-3 8:33:8.png

Hope that helps!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 10, 2018 in Hipchat

What should I think about when migrating HipChat to Slack?

...from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed company model. While it is true that we didn’t need to move to Slack immediately, we felt it...

489 views 1 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you