I already check the above link and already followed the example mentioned in the link. Integration with HipChat works fine but sometimes it is throwing expired JWT error which is strange. We are not sure in which timezone HipChat sent the expiration time. I am assuming it is in UTC which is standard and we are using UTC time to check expiration at our end.
It is strange, we never heard people mentioning (or experienced ourselves) the problem you describe.
I assume you are talking about the initial retrieval of glance data and the request that HC issues has expired JWT token. What framework are you using to process the token (in case it is a problem with the framework)? What is your add-on, is it public?
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