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Unread message count in left sidebar not appearing when using API (v1)

Hello,

I have been sending messages to a HipChat room using the v1 API, but the name of the room in the left sidebar does not become bold when a message is received, and the unread message count does not appear.

 

I want something like this:

Screen Shot 2018-06-04 at 6.47.12 PM.png

But for some reason, it does not always work. Could it be related to the API key I'm using?

1 answer

0 votes

Hi, Alec.

I believe that you raised a ticket to the HipChat Cloud team and one of the engineers is already engaged with you. Nevertheless, API V1 has been deprecated for a while. So, can you please let me know if you are actually referring to API V2 instead?

If you are unsure, please let me know how the token was generated in the first place. Thank you.

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