It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Unread message count in left sidebar not appearing when using API (v1)


I have been sending messages to a HipChat room using the v1 API, but the name of the room in the left sidebar does not become bold when a message is received, and the unread message count does not appear.


I want something like this:

Screen Shot 2018-06-04 at 6.47.12 PM.png

But for some reason, it does not always work. Could it be related to the API key I'm using?

1 answer

0 votes

Hi, Alec.

I believe that you raised a ticket to the HipChat Cloud team and one of the engineers is already engaged with you. Nevertheless, API V1 has been deprecated for a while. So, can you please let me know if you are actually referring to API V2 instead?

If you are unsure, please let me know how the token was generated in the first place. Thank you.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Hipchat

Hipchat Cloud and Stride have reached End of Life (updated)

All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us.  As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...

35,188 views 9 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you