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Unable to set profile photo in Hipchat

I’m currently unable to set my profile photo in HipChat, here is the error I receive:

 

 Capture.PNG

 

.  I used the instructions published here:  https://confluence.atlassian.com/hipchat/your-profile-753404078.html

 

 

1 answer

0 votes
Zach Atlassian Team Feb 16, 2018

Hey Ron, 

 

Thanks for reaching out about this. 

 

Sorry for the issue. This is a pretty interesting issue. Could you please try moving the photo to a different directory (E.G - Pictures or Downloads folder)? I would be interested to see if you are still seeing an error after moving the photo and attempting to change it. 

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