Unable to log in HipChat

[Miguel]

Good morning.

I work in a spanish company and we all use HipChat as our chat software. It always works fine, but today I tried to log in with an account (one that was created long time ago and not used for 6 months) and it says that the password is incorrect, I changed it a hundred times this morning, but it still tells me that the password is incorrect.

I'm sure that the password I am giving is correct. What can I do?

Thank you

[Nágila Marques]

Hi Miguel, 

Can you please confirm if you are still experiencing this issue with your account?

Thank you!

[Miguel]

Hi! Not really. We changed from HipChat to Stride and it never happened again.

Thank you very much!