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Unable to configure Hipchat Edited

Hello,

i have installed hipchat on my local ubuntu computer and when i click the app for configuration, it pops whi is right.

after entering the email address and the password i get this error

Invalid email and/or password!
If you recently joined your HipChat and Atlassian accounts, try logging in with your Atlassian account credentials.

 

how cali i solve this, please help

1 answer

0 votes
Syahrul Atlassian Team Mar 26, 2018

Hi Stephen,

 

Do you by any chance has an existing HipChat group or are you a new user? If you are a new user I'm afraid it's not possible to register a new HipChat group since November 2017 after we announce our new Chat tools Stride. You'll have to register with Stride here to start using our new chat tools

 

Meantime, if you have an existing HipChat group, please reach out to your admin to invite you to the group.

 

Cheers,

Syahrul

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