It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Unable to configure Hipchat Edited


i have installed hipchat on my local ubuntu computer and when i click the app for configuration, it pops whi is right.

after entering the email address and the password i get this error

Invalid email and/or password!
If you recently joined your HipChat and Atlassian accounts, try logging in with your Atlassian account credentials.


how cali i solve this, please help

1 answer

0 votes
Syahrul Atlassian Team Mar 26, 2018

Hi Stephen,


Do you by any chance has an existing HipChat group or are you a new user? If you are a new user I'm afraid it's not possible to register a new HipChat group since November 2017 after we announce our new Chat tools Stride. You'll have to register with Stride here to start using our new chat tools


Meantime, if you have an existing HipChat group, please reach out to your admin to invite you to the group.




Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Hipchat

Hipchat Cloud and Stride have reached End of Life (updated)

All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us.  As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...

35,235 views 9 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you