Transferring Hipchat Licenses?

We just renewed our HipChat license.  We are in the process of setting up another HipChat server that will take the place of the one we just renewed our license on.  

Will we be able to transfer that renewed licensed to our new instance of HipChat without incurring additional cost except perhaps for a developer license?


3 answers

Hi @Trace Magill,

Your commercial license can be applied to the replacement HipChat Server. You should switch the original server to an evaluation license (or shut it down) so both aren't running on the same license.


Thanks for your previous answer...

We are ready to do this.  Swap licenses.  Is there specific process for doing this?  My concern is swapping licenses and them being locked to different HipChat hosts.  

Just go ahead and apply the license. Your new HCS will pick up the old Host ID.

Thanks for renewing! 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 10, 2018 in Hipchat

What should I think about when migrating HipChat to Slack?

...from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed company model. While it is true that we didn’t need to move to Slack immediately, we felt it...

500 views 1 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you