The email and password you entered don't match

I am getting this error:

The email and password you entered don't match

I provide my email and get the password reset email, I follow up with a new password and continue to get this error. I can however, access JIRA, etc without any issues.

 

1 answer

0 votes
Maarten Cautreels Community Champion Jun 11, 2017

Hi Kamran,

I hope, by now, the issues has been resolved. If not (or for anyone else finding this question later). It's probably best to reach out to HipChat Support for a quick and smooth solution to this issue.

Best,

Maarten

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