However, it shows "Limited" and it isn't at all clear where it is failing or how to address the issue. We are using Cloud Hipchat & Jira behind a firewall with SSL holes for the hipchat.com servers listed on your info page. Are the diagnostic checks logged?
...have mention name FirstnameLastname. Fe.: @MaartenCautreels This certainly helps to know who is being mentioned in a conversation. Imagine your colleague sends the following message...
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