It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Test get user's memberships: Failed

LDAP checks out but getting the error message in the subject line. Looking at the HipChat Server documentation, it says groups don't affect HipChat Server at this time and if you'd like to filter for or against groups then you'd have to write a custom ldap query. Just wondering if this can be safely ignored since all our users are stored in a single OU and the BASE DN appears correct since I can confirm a few test users are able to log into the server using their LDAP credentials.

1 answer

"Test get user's memberships : Failed" can safely be ignored as long as the followings are green/good:

  • Test basic connection : Succeeded
  • Test retrieve user : Succeeded
  • Test user rename is configured and tracked : Succeeded
  • Test user can authenticate : Succeeded

Also, the authentication works well because your test users are able to login just fine with LDAP credentials.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Hipchat

Hipchat Cloud and Stride have reached End of Life (updated)

All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us.  As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...

35,536 views 9 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you