It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Some users can not be removed from a room.

We have a HipChat room connected to our Service Desk so that new tickets are announced in the HipChat room. We've made the room private now and we're trying to remove one of the users, but when we go to the remove users screen, this one is greyed out. Any idea why? I thought it may be because the user may have been the person to who set up the connection between Service Desk and HipChat. How can we tell why the user can't be removed?

1 answer

0 votes

Hey Benjamin!

Thanks for your question! It's possible that the person you're trying to remove is the creator / owner of the room. If you want us to take a closer look, please open a support ticket using the link below and we will investigate further with you.

Kind regards,
Ricardo
Atlassian Support

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Hipchat

Hipchat Cloud and Stride have reached End of Life (updated)

All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us.  As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...

35,188 views 9 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you