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Slack Import is not progressing

I have been migrating from stride to slack , i have done the import process but now the import is not progressing , last status it shows as below, kindly let me know what needs to be done to complete this process.

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1 answer

0 votes
AhmadDanial Atlassian Team Feb 07, 2019

Hello, @Riddhi Thaker

I would like to gather more information from your end to understand the issue better.

  • Can you share the URL of your Slack workspace?
  • May I know the email of the user that triggers the Stride to Slack import?
  • Can you confirm the duration of the import so far? A couple of hours maybe?
  • Have you attempted to reverse the import and attempt a new re-import again?

If you would prefer to keep these information confidential, I would recommend you to reach out to Slack support directly for assistance through . Thanks.

Hello @AhmadDanial

Thank you for your answer, the issue has been resolved as i have reached to Slack support team and they have resumed my import and it is migrated successfully now.  Thank you though for reverting .

AhmadDanial Atlassian Team Feb 11, 2019

Hi, @Riddhi Thaker

You are most welcome. Happy to hear that the migration was successful on your end. Any time!

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