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See entire history of a room? see yesterdays history? last week?

Larry Levenson Dec 17, 2015

This question is in reference to Atlassian Documentation: Chat history

I want to review what we talked about in a room yesterday. Can I see all of yesterday's messages in that room? Or last week's messages?

 

Thanks!

3 answers

2 votes
John Collins Atlassian Team Dec 18, 2015

Hi Larry,

The ability to review chat history depends on your group’s history retention settings. Some groups retain all history, some retain on a message age basis (7 to 365 days), some store only the last 75 messages, and others retain no history. (See Chat history retention settings.)

If your group retains history, you can access past conversation in three ways:

  1. Scroll up through the chat itself.
  2. Search for key terms in the client. Results are organized by date in a paginated format.
    Screen Shot 2015-12-18 at 10.07.44 AM.png
  3. HipChat web interface > Room > {room name} > History. This is the only location that has the day-by-day/date picker selection method.

There’s lots of good info, including search “pro tips,” on our docs page: Chat history.

Also, a bonus: if you're looking for past links or files, look for these icons in the upper right of your chat client:

 

  • Files:FilesIcon.png
  • Links: LinksIcon.png

These give you a list of every file or link shared in a room or 1-to-1 chat, and it saves you from wading through chat messages to find something.

 

1 vote
chander inguva Dec 17, 2015

Hi Larry,

                  Yes. You can always see the history and files shared in HipChat. 

Regards

Chander

John Collins Atlassian Team Dec 18, 2015

It depends on how the group is set up. Not every group using HipChat retains full chat history. See https://confluence.atlassian.com/pages/viewpage.action?pageId=744525822#Chathistory-Chathistoryretentionsettings.

1 vote
Steven Behnke Community Leader Dec 17, 2015

In addition to scrolling up further and further, you have an additional way to parse through HipChat messages. If you Search, you can scroll day by day and use a date picker. 

image2015-12-17 8:28:56.png

 

You can also access this screen by going into your HipChat web-interface and selecting Room/History. 

image2015-12-17 8:30:15.png

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