It sounds like someone in your group might have gotten their acronyms mixed up. (smh) isn't a global HipChat emoticon, which means someone in your group must have uploaded it. If you go to yoursubdomain.hipchat.com/emoticons it will show you who uploaded the various emoticons for your group and you can ask them to choose a more appropriate image
...have mention name FirstnameLastname. Fe.: @MaartenCautreels This certainly helps to know who is being mentioned in a conversation. Imagine your colleague sends the following message...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot