It sounds like someone in your group might have gotten their acronyms mixed up. (smh) isn't a global HipChat emoticon, which means someone in your group must have uploaded it. If you go to yoursubdomain.hipchat.com/emoticons it will show you who uploaded the various emoticons for your group and you can ask them to choose a more appropriate image
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...from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed company model. While it is true that we didn’t need to move to Slack immediately, we felt it...
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