SMH emoticon Shake not Scratch

FYI: (smh) should be shaking his head not scratching it. Please fix issue. 

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It sounds like someone in your group might have gotten their acronyms mixed up. (smh) isn't a global HipChat emoticon, which means someone in your group must have uploaded it. If you go to yoursubdomain.hipchat.com/emoticons it will show you who uploaded the various emoticons for your group and you can ask them to choose a more appropriate image smile

The list of global HipChat emoticons is here: https://www.hipchat.com/emoticons

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