Our users want to have a count of messages since they last read the room/chat even if they go offline.
Similar to the way Skype works.
Is it possible to turn on a setting for this?
Offline unread counts are definitely something we're working on bringing to users as soon as we can. The best way to keep updated on the progress is to vote/watch the public JIRA issue at https://jira.atlassian.com/browse/HCPUB-614.You can also contact our support team at support@hipchat.com if you want to help us test things out once we're ready to put the feature in a beta.
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