Restore access to the group hipchat


I was the administrator group and accidentally deactivated my account. Now I can not control group. How can I regain access.
When you enter a username and password, a message is displayed: "That account was deactivated. Please contact your group administrators for details."

1 answer

1 vote

You have a couple options:

  1. Find another admin in the group to undelete your account (this can be done by going to This is probably your best option. 
  2. If your group has no other admins, or you don't know who those admins are, you can contact support by going to and our team will be able to help you out from there


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