Restore access to the group hipchat

Hello.

I was the administrator group and accidentally deactivated my account. Now I can not control group. How can I regain access.
When you enter a username and password, a message is displayed: "That account was deactivated. Please contact your group administrators for details."

1 answer

1 vote

You have a couple options:

  1. Find another admin in the group to undelete your account (this can be done by going to https://groupvideo.hipchat.com/admin/users/deactivated). This is probably your best option. 
  2. If your group has no other admins, or you don't know who those admins are, you can contact support by going to https://support.atlassian.com/servicedesk/customer/portal/32 and our team will be able to help you out from there

 

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