This is probably the answer to your question . It describes who sees the hipchat panel. If you want to disable the panel for everyone you can do it by disabling a plugin module that is responsible for the panel: under
Manage add-ons > Find "HipChat for JIRA" > 37 of 37 modules > Disable "hipchat-viewissue-panel" module
There is also a feature request for the more configurable controls: https://jira.atlassian.com/browse/JRA-42616
We have decided not to use HipChat at all in JIRA cloud, and I have disabled the integration, but I cannot hide the option in the issue details screen. When I follow the instructions above it says "module cannot be modified" any other ideas for how to get my users to not see the option for Hipchat? I've even tried to go screen by screen, but it doesn't even show as an option to remove it....
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...able to use the clients After a bunch of testing (rooms, memberships, check for private message history, and most importantly - the custom emoticons!) nearly everything was looking as we needed, however...
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