Recover content from deleted hipchat account

Good Day, we have a hosted hipchat service. We recently deleted the account of an employee who left the company. Right after we nuked his hipchat his manager wanted to retrieve some content he had shared. 

is there any mechanism to recover content from that user?


1 answer

Hey John,

In both HipChat Server and Cloud, if an Admin deleted an account, it can be restored back from /admin/users/deleted. By restoring this user, the content will be restored as well. The content was never removed permanently as long as you opt for "store all history" retention setting.

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