Python hypchat module not showing unread messages for private user messages


I recently implemented the "hypchat" python module with a project of mine, and it does send messages like it should. The problem is, the user that receives the message, does not see the tag for the unread message that was sent from the other user.  So the receiving user does not always know that a new message was sent because they might have stepped away from their desk before the message was sent.  

I created a new user account in Hipchat to send automatic messages to our other users in the company.  When I log in as the new user, and send messages, then the unread message tag appears.  But when the message is sent through the Python module, then the unread message tag is missing. The notifying sound, bouncing icon, and message all appear, but no unread message tag. Any help is appreciated. Thank you

0 answers

Suggest an answer

Log in or Join to answer
Community showcase
Maarten Cautreels
Published Oct 07, 2017 in Hipchat

Bringing Structure to your HipChat Instance

...have mention name FirstnameLastname. Fe.: @MaartenCautreels This certainly helps to know who is being mentioned in a conversation. Imagine your colleague sends the following message...

467 views 1 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot