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Problem Loading Previous Messages in HipChat

Travis Poole
Travis Poole May 9, 2018

Hello,

We are having problems with HipChat loading message history. It just spins when its trying to load. Any ideas?

 

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louisdj
louisdj
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May 15, 2018

Is it fixed in the meantime? We had the same issue 2 days ago, it was caused by some server maintenance at Atlassian and was fixed after an hour.

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Bruno Raymundo
Bruno Raymundo
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 10, 2018

Hello!

From the problem description it looks like you're being affected by the following bug:

HCPUB-4550 - Chat history of rooms doesn't load

Please take a look at the diagnostic steps and verify. Keep us posted and we'll assist!

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