It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Phone notifications

We are not receiving any notifications for the HipChat app. What are you suggestions?

1 answer

There are several use cases where you don't receive notifications which are by design.

In other cases you should receive:

  1. The someone quotes you with "@" and your name
  2. When someone sends you personal message

The notifications as well depend on the setting on the phone where they can be removed completely.

So try the above and let me know what is the result.

I have looked through the settings of the phone, the settings on the app, the settings online, the settings on my desktop version and still nothing. I have restarted all devices, closed the desktop version down, linked my phone and have seemingly tried everything possible to create audible notifications. The application is of no use to my doctors if they can't hear the notifications. 

Any more ideas?

danny Atlassian Team Jun 27, 2016

Kt, if you haven't done so already, I would suggest reaching out the HipChat Support team at

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Hipchat

Hipchat Cloud and Stride have reached End of Life (updated)

All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us.  As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...

35,184 views 9 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you