People "leaving" shared rooms

Anyone else have a problem of people "leaving" rooms - the message saying "XYZ left the room" - every few minutes, but they actually haven't done so? 

After closing and reopening HipChat these messages then disappear, but start popping up again in a few minutes?

1 answer

0 vote

This happens when you have "join / leave messages" turned on in your preferences. Leaving the room may mean they closed the tab or simply disconnected from HipChat (e.g. put their laptop to sleep). If you don't find the messages useful, you can uncheck "Show joined/left messages" in the preferences dialog (opened via clicking on your profile in the upper right and choosing "Settings")

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