Unread message counting while offline is something we're working on bringing to the service. You can check out https://jira.atlassian.com/browse/HCPUB-308 to follow along with any progress (or even join up to help us do some user research!). Feel free to watch/vote/comment there and you'll get updates for any progress we make
...from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed company model. While it is true that we didn’t need to move to Slack immediately, we felt it...
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