OSX Screensharing (and more with hipchat-server)

Hi, iam using the recent HipChat client software for OSX ElCapitan but VideoCalling has some issues:

 

1.) Screen SHaring does not work, never reaches the target

2.) Button to disable video not working -> I can cklick the button but my opponent still see my camera output

3.) Screen share never refresh .. and its terrible slow (EU customer)

4.) Login to hipchat-server from linux client is not possible over domain name, but over IP (we have an haproxy in front of a single HipChat instance, DNS configured and ssl terminated @ haproxy)

 

We are testing the current hipchat-server which is running fine so far, except these issues. (All Videoshare related)

2 answers

This widget could not be displayed.

Hi Daniel, it sounds like you have an older version of the Mac client.  Please make sure you have the latest by downloading the latest from https://www.hipchat.com/downloads.  If that doesn't help, please provide your exact version info from the about dialog.

This widget could not be displayed.

Hi, 1 Problem solved smile

Downloading the newest version from the Website(osx) allows screensharing and turnoff video (build in update routine didnt found the update), but:

 

Performance is still horrible (2-10 seconds delay) and screensharing is not refreshing (same like linux) and the linux client is still unnable to connect to the hipchat-server over fqdn. Version:  2.2.1400 | http://downloads.hipchat.com/linux/apt/ stable/main amd64 Packages

 

Some HipChat-Server details:

Latest Version (from today), haproxy in front with valid certificate (and ssl backend configured). Installed in vmware

 

 

Regards,

Daniel

 

 

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published Friday in Hipchat

What should I think about when migrating HipChat to Slack?

...from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed company model. While it is true that we didn’t need to move to Slack immediately, we felt it...

154 views 1 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you