OSX Client Notifications No Sound

Running latest OSX HipChat client (Version 4.0.5 (574)). Since upgrading, I am no longer receiving any sounds for notifications. I have "Notifications, Notify me by, Playing a sound" checked and using the "Loud" profile for everything.

Notification sounds work fine when using the HipChat web client under Chrome. 

Thanks in advance for any help ... Neil

1 answer

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Daniel Eads Community Champion Mar 08, 2016

Hi Neil,

There's an open bug for this: https://jira.atlassian.com/browse/HCPUB-150

You can register with Atlassian's JIRA instance and watch that bug to get updates when progress is made or a fix is released.

Did you fix the notification sound issue? I use PC but no sound

Daniel Eads Community Champion Jun 16, 2017

Hi Yukiko,

The OS X bug was fixed over a year ago. If you are having issues with the Windows client, please open a support ticket at https://support.atlassian.com/contact/ - thanks!

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