Notifying everyone in a room

I am trying to use the sms feature whereby all users in my room will be notified via an sms whenever I send a message intended for all users of the room, whether active or inactive.

 

To do this, I enabled the sms notification in my profile but when I send a message to myself, using either @all  or my own id, i.e. @Jacs6401, I am not getting any SMS on my cell phone in either case.

What am I doing wrong??

1 answer

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Hey, there!

Can you make a quick test asking a colleague to @mention you in a room and let me know if you receive the SMS notification? 

Also note to mark the check box under hipchat.com/account > Notifications for "SMS" column. 

Kind regards,

Nágila Marques

HipChat Support

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