Not receiving iOS push notifications on iPhone when MacBook is locked

I have to close the lid on the MacBook or log out of the desktop client before I will receive notifications on my phone. A coworker  will receive notifications by just locking the MacBook. Is there something I can configure to enable this?

2 answers

bump; ill file a support ticket and report back i suppose

This feature is not implemented at this time. A feature request has been submitted: https://jira.atlassian.com/browse/HCPUB-1391

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 10, 2018 in Hipchat

What should I think about when migrating HipChat to Slack?

...from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed company model. While it is true that we didn’t need to move to Slack immediately, we felt it...

506 views 1 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you