Hello erverybody,
I want to use the HipChat Client-Application on my Linux System. I am using Linux Ubuntu with Gnome 3.
Before I was using Windows and there I could set a proxy before I log in - now it just shows "It looks like you are not connected to the internet. Check your network connection".
I setted a proxy through the systemwide settings in Gnome. Hipchat is the only client which has problems with it.
Maybe someone can help me.
Cheers
Hey Fabian,
Could you share with us the client log so we can take a look on what's the causes of this issue? You can get the log by running the following commands:
hipchat4 > ~/Desktop/HipChatLog.txt
Cheers,
Syahrul
I'm having this same issue - it just started today (I've been using this client for some time)
$ hipchat4 > ~/Desktop/HipChatLog.txt
PackageLocation: "/opt/HipChat4/share/localweb/package.json"
package.json opened
package.json valid
package.json object
package.json version value = "4.29.4"
Reading config.ini file
force_server= false value= ""
HipChatLog.txt contains:
hello 0.539206
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using verbose...
$ hipchat4 --verbose
hello 0.128098
PackageLocation: "/opt/HipChat4/share/localweb/package.json"
package.json opened
package.json valid
package.json object
package.json version value = "4.29.4"
Reading config.ini file
force_server= false value= ""
Qt WebEngine ICU data not found at /opt/HipChat4/lib/resources. Trying parent directory...
Installed Qt WebEngine locales directory not found at location /opt/HipChat4/lib/translations/qtwebengine_locales. Trying application directory...
Qt WebEngine locales directory not found at location /opt/HipChat4/lib/qtwebengine_locales. Trying fallback directory... Translations MAY NOT not be correct.
Qt WebEngine resources not found at /opt/HipChat4/lib/resources. Trying parent directory...
[0824/091426:ERROR:resource_bundle.cc(720)] Failed to load /opt/HipChat4/lib/qtwebengine_devtools_resources.pak
Some features may not be available.
[0824/091426:WARNING:resource_bundle.cc(311)] locale_file_path.empty() for locale
[0824/091426:ERROR:browser_main_loop.cc(217)] Running without the SUID sandbox! See https://chromium.googlesource.com/chromium/src/+/master/docs/linux_suid_sandbox_development.md for more information on developing with the sandbox on.
--type=zygote
hello 0.777106
Qt WebEngine ICU data not found at /home/tm/Qt/5.7/gcc_64/resources. Trying parent directory...
Qt WebEngine ICU data not found at /home/tm/Qt/5.7/gcc_64. Trying application directory...
Installed Qt WebEngine locales directory not found at location /home/tm/Qt/5.7/gcc_64/translations/qtwebengine_locales. Trying application directory...
Qt WebEngine locales directory not found at location /opt/HipChat4/bin/qtwebengine_locales. Trying fallback directory... Translations MAY NOT not be correct.
Qt WebEngine resources not found at /home/tm/Qt/5.7/gcc_64/resources. Trying parent directory...
Qt WebEngine resources not found at /home/tm/Qt/5.7/gcc_64. Trying application directory...
[0824/091426:ERROR:resource_bundle.cc(720)] Failed to load /opt/HipChat4/bin/qtwebengine_devtools_resources.pak
Some features may not be available.
[0824/091426:WARNING:resource_bundle.cc(311)] locale_file_path.empty() for locale
[08:14:26][void HipChatApplication::initialize(HipChatApplication::Configuration&):393] datapath "/opt/HipChat4/lib"
[08:14:26][virtual bool OnlineStatus::platformSpecificHasInternetConnectivity():38] org.freedesktop.NetworkManager interface is valid
[08:14:26][void AbstractOnlineStatus::checkOnlineStatus():196] platform online state = true
[08:14:26][void AbstractOnlineStatus::doSecondaryCheck(bool):205] Do secondary online check
[08:14:26][void AbstractOnlineStatus::doSecondaryCheck(bool):218] cloud path
[08:14:26][void AbstractOnlineStatus::doSecondaryCheck(bool):264] onlineStatusUrl check: "https://api.hipchat.com/v2/health-check"
Warning: [08:14:26][qt.network.ssl][:0] QSslSocket: cannot resolve CRYPTO_num_locks
Warning: [08:14:26][qt.network.ssl][:0] QSslSocket: cannot resolve CRYPTO_set_id_callback
Warning: [08:14:26][qt.network.ssl][:0] QSslSocket: cannot resolve CRYPTO_set_locking_callback
Warning: [08:14:26][qt.network.ssl][:0] QSslSocket: cannot resolve ERR_free_strings
Warning: [08:14:26][qt.network.ssl][:0] QSslSocket: cannot resolve EVP_CIPHER_CTX_cleanup
Warning: [08:14:26][qt.network.ssl][:0] QSslSocket: cannot resolve EVP_CIPHER_CTX_init
Warning: [08:14:26][qt.network.ssl][:0] QSslSocket: cannot resolve sk_new_null
Warning: [08:14:26][qt.network.ssl][:0] QSslSocket: cannot resolve sk_push
Warning: [08:14:26][qt.network.ssl][:0] QSslSocket: cannot resolve sk_free
Warning: [08:14:26][qt.network.ssl][:0] QSslSocket: cannot resolve sk_num
Warning: [08:14:26][qt.network.ssl][:0] QSslSocket: cannot resolve sk_pop_free
Warning: [08:14:26][qt.network.ssl][:0] QSslSocket: cannot resolve sk_value
Warning: [08:14:26][qt.network.ssl][:0] QSslSocket: cannot resolve SSL_library_init
Warning: [08:14:26][qt.network.ssl][:0] QSslSocket: cannot resolve SSL_load_error_strings
Warning: [08:14:26][qt.network.ssl][:0] QSslSocket: cannot resolve SSL_get_ex_new_index
Warning: [08:14:26][qt.network.ssl][:0] QSslSocket: cannot resolve SSLv2_client_method
Warning: [08:14:26][qt.network.ssl][:0] QSslSocket: cannot resolve SSLv3_client_method
Warning: [08:14:26][qt.network.ssl][:0] QSslSocket: cannot resolve SSLv23_client_method
Warning: [08:14:26][qt.network.ssl][:0] QSslSocket: cannot resolve SSLv2_server_method
Warning: [08:14:26][qt.network.ssl][:0] QSslSocket: cannot resolve SSLv3_server_method
Warning: [08:14:26][qt.network.ssl][:0] QSslSocket: cannot resolve SSLv23_server_method
Warning: [08:14:26][qt.network.ssl][:0] QSslSocket: cannot resolve X509_STORE_CTX_get_chain
Warning: [08:14:26][qt.network.ssl][:0] QSslSocket: cannot resolve OPENSSL_add_all_algorithms_noconf
Warning: [08:14:26][qt.network.ssl][:0] QSslSocket: cannot resolve OPENSSL_add_all_algorithms_conf
Warning: [08:14:26][qt.network.ssl][:0] QSslSocket: cannot resolve SSLeay
Warning: [08:14:26][qt.network.ssl][:0] QSslSocket: cannot resolve SSLeay_version
Warning: [08:14:26][qt.network.ssl][:0] QSslSocket: cannot call unresolved function CRYPTO_num_locks
Warning: [08:14:26][qt.network.ssl][:0] QSslSocket: cannot call unresolved function CRYPTO_set_id_callback
Warning: [08:14:26][qt.network.ssl][:0] QSslSocket: cannot call unresolved function CRYPTO_set_locking_callback
Warning: [08:14:26][qt.network.ssl][:0] QSslSocket: cannot call unresolved function SSL_library_init
Warning: [08:14:26][qt.network.ssl][:0] QSslSocket: cannot call unresolved function SSLv23_client_method
Warning: [08:14:26][qt.network.ssl][:0] QSslSocket: cannot call unresolved function sk_num
[08:14:26][int main(int, char**):447] RestartNumber= 0
Warning: [08:14:26][qt.network.ssl][:0] QSslSocket: cannot call unresolved function SSLv23_client_method
Warning: [08:14:26][qt.network.ssl][:0] QSslSocket: cannot call unresolved function SSL_library_init
[08:14:26][void AbstractOnlineStatus::handleReplyFinished(QNetworkReply*):131] errors from onlineStatusCheck found. ErrorStr = "Error creating SSL context (error:140A90C4:SSL routines:func(169):reason(196))"
[08:14:26][void AbstractOnlineStatus::handleOnlineStatusResult(bool):179] handleOnlineStatusResult no change : false
[08:14:26][void AbstractOnlineStatus::handleOnlineStatusResult(bool):184] initCheckComplete
[08:14:26][void HipChatApplication::onInitialOnlineCheck(bool):307] HCA isInitOnline: false
[08:14:26][void HipChatApplication::startOfflineWindow():143] start Offline Window
[08:14:33][virtual bool OnlineStatus::platformSpecificHasInternetConnectivity():38] org.freedesktop.NetworkManager interface is valid
[08:14:33][void AbstractOnlineStatus::checkOnlineStatus():196] platform online state = true
[08:14:33][void AbstractOnlineStatus::doSecondaryCheck(bool):205] Do secondary online check
[08:14:33][void AbstractOnlineStatus::doSecondaryCheck(bool):218] cloud path
[08:14:33][void AbstractOnlineStatus::doSecondaryCheck(bool):264] onlineStatusUrl check: "https://api.hipchat.com/v2/health-check"
Warning: [08:14:34][qt.network.ssl][:0] QSslSocket: cannot call unresolved function SSLv23_client_method
Warning: [08:14:34][qt.network.ssl][:0] QSslSocket: cannot call unresolved function SSL_library_init
[08:14:34][void AbstractOnlineStatus::handleReplyFinished(QNetworkReply*):131] errors from onlineStatusCheck found. ErrorStr = "Error creating SSL context (error:140A90C4:SSL routines:func(169):reason(196))"
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would seem to be low priority - workaround "use web client"!
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