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Never receive SMS confirmation code Hipchat

When configuring my user in Hipchat to receive SMS notifications. I never receive SMS confirmation code.

Country Selection is correct
Phone number is correct

1 answer

0 votes
Dave Atlassian Team Sep 02, 2013

Hi Craig,

There's currently a bug in HipChat that causes issues witn non-US numbers for SMS. If you're using a US number, I would contact HC support at support@hipchat.com or through help.hipchat.com to investigate further. The related info on their help site is http://help.hipchat.com/forums/138883-suggestions/suggestions/3853306-fix-sms-replies-for-international-non-us-numbers-a

Cheers,

-dave

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