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Need help with exporting chat history



I need help in exporting the chat history into pdf or to word document inorder to save the details for future purpose.The reason is the person whom i chat with will no longer be with the company sooner and i want to use the links /screenshots in the chat.if a person goes out of the company,the chat history will be archived.


I would like to use this option along with the other option of saving the chat of a person who is no longer with the company.

I'm using Hipchat for your information.

1 answer

1 vote
AhmadDanial Atlassian Team Apr 04, 2018

Hi, Sowmya.

Happy to help. Can you please confirm if you are on HipChat Cloud or Server / Data Center? Depending on which platform you are on, please refer to the following section:

The default format of the chat export is in .json format. So, you might need to use a .json > .doc / .pdf convertor to achieve the required goal, for example -

If you have any other questions, please share it here.

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