My hipchat client on MacBook Air doesn't make auto login after sleep

Hello! Could somebody help me, please?

3 answers

Hi Hanis,


I'm using client ver. 3.0.13. Yes, You are right, but its realy doesn't works for me and a couple of me colleagues. I have tested this problem today, and after few hours of sleep my mac doesn't want to connect without pushing "Log in" button. One specification: I'm using hipchat server on premise.


Thank You.

I can reproduce this when connecting to a HipChat Server instead of HipChat.com. We have an internal bug report to keep track on this matter and we shall notify the developers about this. Thanks.

Hi Alexander,

What version of HipChat client you're using? When your Mac went to sleep, I believe HipChat client will be disconnected. Once you log back in to your Mac, HipChat client will try to re-connect (especially when you have 'Remember me' checked) and after a while it should get connected given that the internet connection is stable.

 

 

Hanis,

Is there are date when will  new version of app be available?

Or mb some roadmap is available?

Thank You.

No ETA of fix release at the moment. Alternatively, you can make use of the web app (https://www.hipchat.com/chat)

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Wednesday in Hipchat Cloud

Hipchat Cloud and Stride End of Life: Just over 90 days away

Earlier this year we made the difficult decision to discontinue our team messaging tools, Stride and Hipchat. The end of life date for Stride and Hipchat Cloud is quickly approaching - February 15, 2...

66 views 0 2
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you