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Missing the video feature

We have downloaded Hip Chat but we are not able to see the options to do an audio or video chat on the desktop version or on the app version. Please advise on what is missing in our setup.

The links and icons for that are not visible at all on our account

Thanks!

1 answer

Hey Michal!

Which version of HipChat are you using?  Basic, Plus, Server?

If you're using Basic, it sadly does not support video of any type.  You'd have to upgrade to gain that feature:

HipChat Pricing

Thanks!

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