Missing messages in Hipchat

Hello,

I typically send messages to myself via HipChat in order to take down notes. I'm missing a large chunk of my notes from October 27, and I have no idea where they can be found. I need the notes in order to populate a draft that is due by EOD today. Is there any way to retrieve them?

 

Thanks!

1 answer

1 vote

It sounds like you either encountered a bug or your admin might have modified the history retention settings on the account at some point. If you contact us directly at support@hipchat.com the team will be happy to help diagnose the issue and figure out the case of the missing history. It would be most helpful to include specific details (email, screenshots, etc) along with the email to help us investigate.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 14, 2018 in Hipchat Cloud

Hipchat Cloud and Stride End of Life: Just over 90 days away

Earlier this year we made the difficult decision to discontinue our team messaging tools, Stride and Hipchat. The end of life date for Stride and Hipchat Cloud is quickly approaching - February 15, 2...

531 views 0 2
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you