It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Missing messages in Hipchat

Paul Phan Nov 01, 2016

Hello,

I typically send messages to myself via HipChat in order to take down notes. I'm missing a large chunk of my notes from October 27, and I have no idea where they can be found. I need the notes in order to populate a draft that is due by EOD today. Is there any way to retrieve them?

 

Thanks!

1 answer

1 vote
Christopher Rivers Atlassian Team Nov 01, 2016

It sounds like you either encountered a bug or your admin might have modified the history retention settings on the account at some point. If you contact us directly at support@hipchat.com the team will be happy to help diagnose the issue and figure out the case of the missing history. It would be most helpful to include specific details (email, screenshots, etc) along with the email to help us investigate.

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published in Hipchat Cloud

Hipchat Cloud and Stride have reached End of Life (updated)

All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us.  As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...

33,279 views 7 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you