It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Metadata in the card is not passed in the external page request in hipchat

Hi Team,

We are seeing a strange behavior of HipChat server, We have a test server and also a live server, LIVE server is licensed and test server is running with trial license.

We have a plugin which is integrated to test server and LIVE server, on LIVE server Plugin is able to get the Message card metadata as a part of external page request. While in the test server metadata is not replaced with the string "metadata.config.customvalue" as mentioned here : https://developer.atlassian.com/hipchat/guide/external-page

We have two test servers : 

Atlassian HipChat 2.0 build 1.4.3 (2016.07.11.082020)

Atlassian HipChat 2.0 build 1.4.2 (2016.06.17.011124)

Its the same behavior with both of them. Can you guys please let us know why this happening?


Thanks

Ramesh


1 answer

We found something intresting :

Test HipChat server is supporting on Mac client and Windows client. It is not supporting on  Mac and windows Web apps.

So, plugin is able to get message card meta data as expected on Mac and Windows client.

While our LIVE HipChat server is supporting all (Mac client, windows client, Mac and windows web apps).

Can you guys explain us what could be the reason for this behaiour.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Hipchat

Hipchat Cloud and Stride have reached End of Life (updated)

All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us.  As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...

35,188 views 9 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you