Metadata in the card is not passed in the external page request in hipchat

Hi Team,

We are seeing a strange behavior of HipChat server, We have a test server and also a live server, LIVE server is licensed and test server is running with trial license.

We have a plugin which is integrated to test server and LIVE server, on LIVE server Plugin is able to get the Message card metadata as a part of external page request. While in the test server metadata is not replaced with the string "metadata.config.customvalue" as mentioned here : https://developer.atlassian.com/hipchat/guide/external-page

We have two test servers : 

Atlassian HipChat 2.0 build 1.4.3 (2016.07.11.082020)

Atlassian HipChat 2.0 build 1.4.2 (2016.06.17.011124)

Its the same behavior with both of them. Can you guys please let us know why this happening?


Thanks

Ramesh


1 answer

We found something intresting :

Test HipChat server is supporting on Mac client and Windows client. It is not supporting on  Mac and windows Web apps.

So, plugin is able to get message card meta data as expected on Mac and Windows client.

While our LIVE HipChat server is supporting all (Mac client, windows client, Mac and windows web apps).

Can you guys explain us what could be the reason for this behaiour.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published 11 hours ago in Hipchat

Moving from Hipchat to Stride? Here’s what you’ll love

Heya, Hipchat friends! We’re so happy you’re checking out   Stride. Whether you know it or not, you have been instrumental in making Stride come to life. Every feature, design, and functionality...

38 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you