Making chat more visible among JIRA notifications in HipChat

This question is in reference to Atlassian Documentation: Configuring JIRA with HipChat

Is there a way to change background or font size for the preview (and other JIRA notifications in HipChat) to make it stand out more or less from regular chat and reduce the intrusiveness as the regular chat gets lost in the sea of JIRA update notifications?

1 answer

1 accepted

Accepted Answer
0 votes

Hi Anuj,

It is not possible to change the size of font for JIRA issue previews but it is possible to have all previews collapsed by default: .  For the notifications that are triggered from JIRA we try to make it less intrusive by showing just enough info and collapsing the details by default.

Thanks Anatoli. The video you linked to shows the preview in a separate box, which he have started seeing in our chat windows since few days ago. This design provides a clear separation for chat, from the earlier one, where the JIRA related notification was very similar to the chat messages. Thanks again.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 10, 2018 in Hipchat

What should I think about when migrating HipChat to Slack?

...from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed company model. While it is true that we didn’t need to move to Slack immediately, we felt it...

484 views 1 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you