It sounds like your issue might be similar to this issue that has come up before logging into the macOS client: https://confluence.atlassian.com/hipchatkb/hipchat-mac-client-4-0-login-constantly-loops-827120987.html. I'd suggest doing something similar to the resolutions there: try clearing cookies/browser cache data and updating the cookie preferences in Safari, then checking to see if login works as expected.
Earlier this year we made the difficult decision to discontinue our team messaging tools, Stride and Hipchat. The end of life date for Stride and Hipchat Cloud is quickly approaching - February 15, 2...
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