I followed out this documentation
Locked out of the HipChat Server Web UI
it seems not working
I use putty whit SSH connection to make easy use of copy and paste as, Im SSH to ip adress
10.0.0.15
witch is the Hip Chat server address of my Local LAN
The Changing to the Email address was Successful, as you can see in the picture
image2016-9-15 10:7:28.png
and even change the password of the server using
passwd
image2016-9-15 10:10:34.png
but when i try put the credentials on the Server Web UI, i get this
image2016-9-15 10:11:55.png
username: it@visionarydr.com password: Visionary1
so what is happening?
Hi,
The passwd command changes the admin password in the HipChat Server command line interface ONLY and does not actually change the user account password. Since you've already reset your owners account email, what you'll need to do is use the forgot password link (https://<FQDN>/forgot_password), add the new email address, then hit send. Once you receive the email, it'll have instructions to reset your user account password. Once that's done, you should be able to log in.
Cheers,
-David
HipChat Server Support Engineer | Atlassian
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Ran,
It sounds like you'll need to reach out to HipChat Server support at support.atlassian.com so we can walk you through getting back into that acocunt.
Cheers,
-David
HipChat Server Support Engineer | Atlassian
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.