Links not showing preview of it's contents

For some odd reason, after making our new hip chat build, link no longer bring up a preview of its contents. It does work for a direct link to an image, but for some reason, it is not for regular pages. Not a big deal to me, but users are asking, "Where that feature went". 



Matt Hansen

1 answer

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Hi Matthew, 

There are multiple different parsers involved to retrieve the meta information that's being used to display a card. Everything from looking at the opengraph meta tags, site specific parsers that query the service API (like Twitter), towards falling back to generic html parsing.

Can you confirm if you are still experiencing an issue with URL preview?

Thank you!

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