We have an internal HipChat server which works fine with the old HipChat windows client v2.2. The latest client asks me to type in the server address, I do, then it hangs for awhile until reporting failure. I have 2.2 running still and it works great.
Has anyone else seen this?
Hi @Brian Barker,
You may be running into this known issue: https://jira.atlassian.com/browse/HCPUB-25
If that's not it:
Can you check what version your HipChat Server is? Please upgrade if you can.
You can check the Server logs for authentication errors at ~admin/logs/atlassian-crowd.log and ~admin/logs/coral.log
If you have further issues please send an email over to email@example.com
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