Keep getting redirected on sign-in

Hey I recently signed up because i need to chat with a specific team on here. I enter their URL which is 'teamname.hipchat.com/chat' and it asks me to sign-in. Once I have signed in it redirects me to a another "team" which i was forced to create during sign-up. I found a section in my user panel that seemed to let me delete my own team but that didn't work either. Any suggestions? This seems overly complicated.

1 answer

1 accepted

Hi @Thor Brigsted,

Please email support@hipchat.com and mention which group you're trying to access with your email address.

Your email address is now associated with a new group that you created instead of being invited to an existing group.

Thank you. I will try that and mark your answer as accepted if it succeeds.

 

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