This question is in reference to Atlassian Documentation: Deploying HipChat Server
Trying to mess around with the OVA image on Ubuntu Server 16.04, but it is a mess indeed. Why isn't here a simple package to install it without the messy virtualization & the the additional overheads?
We currently only deliver HipChat Server packaged into a VM to make things much easier, predictable and supportable for our customers.
Unfortunately, we do not have any concrete plans to deliver a HipChat Server package ready for install in the near future.
To add on to Arbi's comment, we've detailed a brief summary as to why we chose the virtualized environment to host HipChat Server opposed to a traditional installable method: https://confluence.atlassian.com/display/HC/HipChat+Server+FAQ
HipChat Server Support Engineer | Atlassian
David, Arbi, thanks for the answers!
I'd argue against that it is easier for the customer. As I see it right now for my private project (under 10 man) and for my employer (25+ man) this kind of virtualization is just another thing to mess around. For example it is not trivial to decide which technology to use and requires a lot of additional configurations with additional overheads.
The summary on the decision linked by David also points out that this method is great for snapshot backups. Enterprise usually incrementally backs up the whole disk. If resource isolation is necessary, there are definitely easier methods with much lower overhead.
The installation of JIRA for example was fabulous. Something like that would be great in near future.
I'd like to add some more points to "have a standalone installer, not a VM image" list.
This reasons and @Zoltán Zvara points made us decided to use a 3rd party application for an Hipchat alike solution.
We do not have the budget, time and personal and have to deliver OS security patches on the fast lane. Not after the manufacturer has released an VM update and the auditors spend half a year completely recertify the whole VM by significantly reducing our profit margin (I expect at least 2 security patches a week which result into 728,000 € in recertification per year for the VM overhead + personal costs + reduces capacities for maintaining our own products.
We'd love to come back to Atlassian with Hipchat solution as Atlassian will introduce Hipchat standalone installer (non-VM-edition).
PS: VM is NOT a security benefit. I may even raise the attack surface since the hypervisor is more close to the physical CPU than the kernel is.
All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us. As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...
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