If you open a ticket, then start a hipchat session, is the information that is typed/shared available inside that ticket so you don't have to search through a global chat log to find it? Trying to see if hipchat sessions are linked to a ticket which would be very valuable and be a bonus from skype or other chat sessions we use. Wanting to keep everything about an issue within the issue itself.
You might benefit from checking the following page:
It explains the Jira and HipChat integration and the features available.
Let us know in case you have more specific questions and we'll help you out!
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