Is there a way to stop HipChat from adjusting my microphone?

Every time I get on an audio/video call, HipChat takes over my microphone and raises the input level until it starts clipping and no one can hear me. I litterally have to hold the input level on my system sound settings to stop it from doing so while on a call.

There are no settings for this as far as I can tell. Is there any way to deal with this?

I'm running the lastest Linux version (downloaded from the Atlassian) on Ubuntu 14.04.

1 answer

This widget could not be displayed.
Edwin Ho Atlassian Team Aug 23, 2017

Hi Ron.

Based on some test, we find that HipChat client doesn't manage the audio of your microphone - have you opened the microphone settings on your machine and observe how the input level adjusted by itself?

It may seemed like the system is adjusting the microphone input automatically based on your background noise.

Let us know how it goes!


Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 10, 2018 in Hipchat

What should I think about when migrating HipChat to Slack?

...from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed company model. While it is true that we didn’t need to move to Slack immediately, we felt it...

395 views 1 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you