Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Is there a way to stop HipChat from adjusting my microphone?

Ron August 16, 2017

Every time I get on an audio/video call, HipChat takes over my microphone and raises the input level until it starts clipping and no one can hear me. I litterally have to hold the input level on my system sound settings to stop it from doing so while on a call.

There are no settings for this as far as I can tell. Is there any way to deal with this?

I'm running the lastest Linux version (downloaded from the Atlassian) on Ubuntu 14.04.

1 answer

0 votes
eho
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 23, 2017

Hi Ron.

Based on some test, we find that HipChat client doesn't manage the audio of your microphone - have you opened the microphone settings on your machine and observe how the input level adjusted by itself?

It may seemed like the system is adjusting the microphone input automatically based on your background noise.

Let us know how it goes!

Thanks.
Edwin

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events