It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Is there a way to send a personalized message to all first-time users? Edited

Other than using the API, is there a way to send a welcome message to all users? I saw a link or two on some people saying Hipchat sends a welcome message. But it isn't editable as of earlier this year. I haven't seen anything else on the subject.

I'm not looking to use the API either. There should already be a feature for this and I'm surprised it's not editable.

1 answer

0 votes

Hi Albert,


If you wish to have a feature to edit or add a welcome user to message then I'm afraid it's not possible for HipChat at this moment. The only ways are either by creating an integration that notifies a new user.

Additionally, I've raised a feature request on behalf of you at:

Please Vote and Watch the feature request so that you'll update once we have any news on the feature request.

How would you do it as an integration? My issue with using the API is that there doesn't seem to be a way to know EXACTLY when there is a new user who logs into Hipchat for the first time. There is no webhook for new users, only room-based web hooks. Sure there are ways to send messages to each user but I don't know who the new users are and I need to send them a message as soon as they login for the first time.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Hipchat

Hipchat Cloud and Stride have reached End of Life (updated)

All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us.  As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...

35,184 views 9 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you