Is there a phone number or point of contact email for HipChat if I have a question ?

 

1 answer

1 vote

Hi Erin, yes there is. It's a support ticket system, not an email address, but there's a team dedicated to answering support questions. Open up a ticket at support.atlassian.com. 

Also in general here's the HipChat home page for support:

https://confluence.atlassian.com/display/HIPCHAT/HipChat+Help

So just to clarify there is no phone number? I have already put in a ticket and no one has responded.. 

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Mar 26, 2018 in Hipchat Data Center

Migration of Hipchat server to Data Center - a retrospective

...able to use the clients After a bunch of testing (rooms, memberships, check for private message history, and most importantly - the custom emoticons!) nearly everything was looking as we needed, however...

455 views 2 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you