Is the Documentation about Group Admin Correct?

Hello,

I am attempting to assign multiple Group admins. This functionality is described In the Roles and Persmissions document, in the section "Other roles in HipChat".

https://confluence.atlassian.com/hc/roles-and-permissions-732400364.html#RolesandPermissions-OtherrolesinHipChat

However, I only see the ability for the drop down box to select one admin (see the screen shot below). 

Is there an error in the documentation, or am I attempting to edit group admins incorrectly? 

Thank you

Screen Shot 2017-05-20 at 10.26.42 PM.png

1 answer

This widget could not be displayed.
David Maye Atlassian Team May 25, 2017

Hi Stephen,

I think there is some confusion between 'group admins' and 'room admins' here as you seem to use 'group admin' when you're referencing the 'room admin' documentation. 

A group admin is a global administration role and these are assigned via Group Admin -> Users by another admin or owner. 

A room admin is a user that has permissions to administer a room, typically set by the room owner or a global admin. Room admins are set on the permissions page of individual rooms (as your screenshot shows).

Looking at your screenshot, it appears that the room privacy is set to Private. I believe that only invited users will show up in the room admin list. You can invite users into the room by clicking the 'Edit member list' below the room admin drop down in your screenshot. After a user is added, refresh the page and they should show up in the 'room admins' list.

Cheers,
-David
HipChat Server Support Engineer | Atlassian

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 10, 2018 in Hipchat

What should I think about when migrating HipChat to Slack?

...from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed company model. While it is true that we didn’t need to move to Slack immediately, we felt it...

413 views 1 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you