Installing a custom addon to HipChat

I am trying to install an addon I created for HipChat, but the callbackUrl is never called on install, only the updateCallback is getting called. If I uninstall the callbackUrl will be called. What do I need to do to get the callbackUrl to be called on install?

I am trying to install this onto HipChat cloud

3 answers

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Could you provide us your capabilities descriptor? If you don't want to post it here, email us at integrations at

0 vote

Are you trying to install this in HipChat Cloud or Server?

0 vote

This issue is now fixed. Sorry for the inconvenience.

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